Information We Collect

We collect various types of information depending on how you engage with our services. Being upfront about this helps you understand what data we handle and why we need it.

Personal Information You Provide

• Contact details like your name, email address, phone number, and postal address when you reach out or register for programs
• Financial information relevant to measuring your progress, though we don't store complete banking credentials
• Educational background and professional experience when you apply for learning programs
• Payment information when you enroll in our services (processed through secure third-party providers)
• Communication preferences and feedback you share with us

Information We Collect Automatically

When you visit our website, certain technical information gets logged automatically. This includes your IP address, browser type, device information, and how you navigate through our pages. We use this to improve site performance and understand which content resonates with visitors.

How We Use Your Information

We're not in the business of selling your data. Here's what we actually do with the information you share:

• Deliver educational content and financial progress measurement tools you've signed up for
• Communicate with you about program updates, schedule changes, or important announcements
• Process payments and maintain accurate records of your enrollment
• Respond to your questions and provide customer support
• Improve our services based on usage patterns and feedback
• Send relevant educational resources that might benefit your financial learning journey
• Comply with legal obligations under Australian law

Data Storage and Security

Your information is stored on secure servers located in Australia. We use industry-standard encryption and security measures to protect your data from unauthorized access, but let's be honest – no system is 100% impenetrable. We take reasonable precautions and continuously update our security practices.

Security Measures Include:

• SSL encryption for data transmission between your browser and our servers
• Regular security audits and vulnerability assessments
• Restricted access to personal information on a need-to-know basis
• Secure backup systems with encrypted storage
• Employee training on data protection and privacy practices

Data Retention

We keep your information only as long as necessary. For active students, that means during your program enrollment and for seven years afterward to comply with Australian taxation and financial record-keeping requirements. Once that period expires, we securely delete or anonymize your data.

If you've just made an inquiry but never enrolled, we'll typically retain your contact information for two years before removing it from our systems.

Sharing Your Information

We don't sell or rent your personal information to third parties. Period. However, we do share information with specific service providers who help us operate:

All these providers are contractually obligated to protect your data and can only use it for the specific purposes we've authorized.

Your Rights Under Australian Privacy Law

The Australian Privacy Principles give you several important rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: If any information is inaccurate or outdated, you can ask us to update it
• Erasure: You can request deletion of your data, subject to legal record-keeping obligations
• Restriction: You can ask us to limit how we use your information in certain circumstances
• Portability: You can request your data in a commonly used electronic format
• Objection: You can object to certain types of data processing

To exercise any of these rights, contact us using the details at the bottom of this page. We'll respond within 30 days and verify your identity before processing requests.

Cookies and Tracking Technologies

Our website uses cookies – small text files stored on your device that help us remember your preferences and understand how you use our site. Most browsers accept cookies automatically, but you can modify your settings to decline them if you prefer.

Types of Cookies We Use:

• Essential cookies: Required for basic site functionality like remembering your login status
• Performance cookies: Help us understand which pages are visited most and how users navigate
• Functionality cookies: Remember your preferences and choices to improve your experience
• Analytics cookies: Provide insights into visitor behavior to help us improve our content

Third-Party Links

Our website occasionally links to external resources and partner sites. Once you leave sarosoxuirion.com, we're no longer responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before sharing any personal information.

Changes to This Policy

Privacy regulations evolve, and so do our practices. We'll update this policy when necessary and post the revised version on this page with a new "Last Updated" date. For significant changes, we'll notify active users via email.

Check back periodically if you want to stay informed about how we're protecting your information.

Complaints and Disputes

If you believe we've mishandled your personal information or breached Australian privacy laws, please contact us first so we can address your concerns directly. We take complaints seriously and will investigate thoroughly.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.